FRR Shipping Instructions
Check out the video below to get started!
- Please click the icon below to download and fill in the FRR Repair Form
- Purchase desired repair service
- Package your radio and include your completed FRR Repair Form (Customers are responsible for all shipping fees related to repair services)
- We'll receive, repair, and return.
- Receive, Install and Enjoy!
We Repair "One Radio At A Time" to ensure we spend some quality time with your radio.
For all repairs, you should mail your radio to: Factory Radio Repairs LLC, 650 N Alafaya Trail Ste 1000, Unit 781654, Orlando FL 32828, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
*Ensure all media has been removed from device*. Factory Radio Repairs is not responsible for any lost or damaged media. By filling in and submitting our repair form, you are giving Factory Radio Repairs express written consent to perform a repair service on your factory radio or device. We can not be held responsible for any damage after a repair has been completed and received back by the customer. All repairs come with a 90 Day Warranty and optional 1 Year Warranty which only covers the serviced part of radio or touch screen. Please visit our website for more information on Warranty and Refund Policy
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