Buick Chevrolet GMC Mylink Intellilink 8" Radio Touchscreen Break Down and Repair

Buick Chevrolet GMC Mylink Intellilink 8" Radio Touchscreen Break Down and Repair

GM introduced the Mylink (Chevrolet) a.k.a Intellilink (GMC and Buick) infotainment systems to its brands in 2012. This new advanced system combines WiFi, Bluetooth and online app services that users can control through an optional 4.3" or 8" display. It also integrates with OnStar and other GM premium services.

In this article, we will show you how to disassemble and replace the touchscreen on your Mylink or Intellilink with 8 inch Touchscreen systems. GM uses two different touchscreen types depending on the screen assembly setup:

Type 1

Chevrolet GMC Mylink Intellilink 8" Capacitive Touchscreen | Factory Radio Repairs


Type 2

Chevrolet GMC Mylink 8 inch Resistive Replacement Touchscreen | Factory Radio Repairs

We will focus on a screen assembly out of a GMC Sierra which has the Type 2 touchscreen mentioned above. 

When repairing a radio, we highly recommend that you keep all the screws safe in one area! We recommend a small cup or bowl.

Found in the following vehicle make/model(s):

  • (2014-2019) Chevrolet Silverado
  • (2014-2019) Chevrolet Tahoe
  • (2014-2019) Chevrolet Suburban
  • (2014-2019) GMC Yukon Denali XL
  • (2014-2019) GMC Sierra 1500 2500 3500


The tools you will need for this radio disassemble are:

  • Philips head screwdriver (drill preferred)
  • Razor blade
  • T8 Torex bit

    We recommend using a power drill, if available, to make the process faster.


    Step 1:

    To begin, start with the T8 Torx bit and remove these 12 gold screws. Once the screws are removed, gently remove the back of radio.

    Step 2:

    Next, remove these 3 ribbon cables.

    Step 3:

    Next, remove the circuit board followed by the LCD and touchscreen assembly. The LCD and touchscreen will come out as one piece.

    Step 4:

    Use a razor on all 4 sides to free the touchscreen from LCD. Gently remove the damaged touchscreen from LCD. 

    Remember to remove any excess black trim and ensure the LCD is clear of debris.

    Step 5:

    Remove screen protectors from new replacement touchscreen and place new touchscreen inside radio face plate. Use the cut out in the face plate to align the touchscreen.

    Step 6:

    Insert the LCD and touchscreen back into bracket.

    Step 7:

    Once LCD and touchscreen is inserted back into black housing, reinstall the circuit board and attach the 3 ribbon cables. 

    Step 8:

    Place the black plastic back on top of LCD and touchscreen. Lastly, reinstall the 12 gold screws and the repair is complete!


    Check out our products for all your factory radio replacement parts needs.
    Email us at factoryradiorepairsguru@gmail.com if you have any questions.
    We are happy to assist in anyway!

    If you have any questions, comment below or email us!

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