Ford Lincoln MyFord Touch with 8 inch Touchscreen Sync 2 Breakdown and Repair

Ford Lincoln MyFord Touch with 8 inch Touchscreen Sync 2 Breakdown and Repair

Ford released the MyFord Touch infotainment system in the 2011 Ford Edge. This new advanced system utilizes the Ford Sync functionality in combination with a refined 8 inch touchscreen interface and menus.There has since been several incremental software upgrades addressing some issues that have plagued the system since its introduction, such as touchscreen menu lag and voice recognition commands.[1] However, problems remained, and some owners continue to experience difficulties with the system, even with the new upgrade fully installed.

In this article, we will show you how to disassemble and replace the touchscreen on your Ford Lincoln MyFord Touch with 8 inch Touchscreen Sync 2 navigation and non-navigation radio models. The Ford Lincoln MyFord Touch with 8 inch Touchscreen Sync 2 can be found in most of the vehicles listed below.

When repairing a radio, we highly recommend that you keep all the screws safe in one area! We recommend a small cup or bowl.

Found in the following vehicle make/model(s):

  • 2013-2016 Ford C-Max Hybrid & Energy
  • 2013-2016 Ford Escape
  • 2011-2016 Ford Edge
  • 2011-2016 Ford Explorer
  • 2015-2016 Ford Expedition
  • 2013-2016 Ford F-150 (including Raptor)
  • 2013-2016 Ford Superduty F-250 - F-550
  • 2013-2016 Ford Flex
  • 2012-2016 Ford Focus
  • 2013-2016 Ford Fusion
  • 2013-2016 Ford Taurus
  • 2015 Ford Mustang
  • 2013-2015 Lincoln MKS
  • 2015 Lincoln MKC
  • 2011-2015 Lincoln MKX
  • 2013-2015 Lincoln MKZ


The tools you will need for this radio disassemble are:

  • Philips head screwdriver (drill preferred)
  • Razor blade
  • T8 Torx bit
  • T20 Torx bit

    We recommend using a power drill, if available, to make the process faster.


    Step 1:

    To begin, start with the T20 Torx bit and remove these two brackets. Remove four black screws.


    Step 2:

    Next, switch to the T8 Torx bit and remove these four screws.

    Step 3:

    Next, gently pull open the touchscreen metal casing. 

    Step 4:

    Detach these two ribbon cables and take screen assembly out of bracket.

    Step 5:

    Use a razor on all 4 sides to remove touchscreen from LCD. Gently remove the damaged touchscreen from LCD. 

    Step 6:

    Remove any excess black trim and ensure the LCD is clear of debris.

    Step 7:

    Remove screen protectors from new replacement touchscreen and place new touchscreen inside radio face plate. Use the cut out in the face plate to align the touchscreen.

    Step 8:

    Once the new Factory Radio Parts touchscreen is inserted into the metal face plate, insert the LCD and touchscreen back into bracket.

    Step 9:

    After placing LCD into metal plate, place circuit board back on top of the LCD and reconnect the two ribbon cables.

    Step 10:

    Next screw back in the four screws that hold the LCD display in place and brackets and then you are done!


    Check out our products for all your factory radio parts needs.
    Email us at if you have any questions.
    We are happy to assist in anyway!

    If you have any questions, comment below or email us!



    1.  "New Cars, Car Reviews, Car Prices and Auto Shows – MSN Autos"
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